Returns and Refunds

What’s your return policy?

If there’s something wrong with your order, please let us know by contacting us at support@outdoorsee.co

Do you offer refunds?

Refunds are offered to customers that receive the wrong items or damaged items. If these apply, please contact us at support@outdoorsee.co with photos of wrong/damaged items and we’ll sort that out for you.

Can I exchange an item for a different size/color?

At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabeled. If that’s the case, please let us know at support@outdoorsee.co within 14 days after receiving your order. The items must be in new or unused condition. Include your order number and photos of the item, and we’ll send you a new one, or issue a refund!

Return Policy

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to you.